finiki:Feedback walkthrough/4

From finiki, the Canadian financial wiki


Dealing with bad feedback

finiki has many readers, but only a tiny percentage of them edit. Article feedback is a way of engaging readers and letting them make productive contributions on the fly.

While much of the incoming feedback is generally useful, there will be inappropriate posts, and we have developed several tools to deal with this. A "thumbs-down" button is provided next to the "thumbs-up" button (mentioned in "Dealing with good feedback").

Clicking this button will make this feedback post appear less prominently to both readers and editors. There is also a "Flag as abuse" button for more serious problems; if five users click this button, the comment is automatically hidden. It's possible that you'll see the same sort of abuse appearing repeatedly; obscenities, for example. If so, you can request an Abuse Filter (which will automatically remove or tag this kind of feedback) here.

Occasionally you may also encounter seriously inappropriate feedback - such as defamation, private information or copyright infringements.

If you see inappropriate comments, simply email info@finiki.org and the volunteers on that email list will handle it. Please be sure to describe why you think the comments are inappropriate.

the "Flag as abuse" and "thumbs-down" buttons
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